Data usage and Protection
Last updated: 23 July 2026
Primoris, a member of the Knowledge Axis Group (“Primoris”, “we”, “our” or “us”), respects your privacy and is committed to protecting the personal information you share through our website, enquiry forms, programme applications and other communications.
This policy explains how we collect, use, store, share and protect your information when you visit our website or interact with Primoris, its schools, programmes, services and authorised partners.
1. Information We Collect
We may collect the following information:
- Name, email address and telephone number
- Location and contact details
- Educational and professional background
- Programme or course preferences
- Information submitted through enquiry, admission or contact forms
- Documents provided during application or enrolment
- Communication records and feedback
- Website usage information, including IP address, browser, device and pages visited
- Payment and transaction information, where applicable
- Any other information voluntarily provided to us
Please provide only information that is accurate, relevant and necessary for the intended purpose.
2. How We Collect Information
We may collect information when you:
- Submit an enquiry or contact form
- Apply for or enrol in a programme
- Request a brochure, counselling session or programme information
- Register for an event, seminar, workshop or webinar
- Subscribe to updates or communications
- Contact us through email, telephone, WhatsApp or social media
- Make a payment or complete a transaction
- Browse or interact with our website
Certain technical information may be collected automatically through cookies, analytics tools and similar technologies.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and provide requested information
- Process programme applications and enrolments
- Verify information and supporting documents
- Deliver academic, administrative and learner support
- Communicate programme schedules, updates and announcements
- Arrange counselling sessions, events, consultations or interviews
- Process payments and maintain transaction records
- Improve our programmes, services and website experience
- Maintain institutional, academic and administrative records
- Protect our website, systems and users from misuse or fraud
- Meet contractual, legal, regulatory and security obligations
- Send relevant educational or promotional communications with your consent
You may unsubscribe from promotional communications at any time by using the unsubscribe option provided or contacting us directly.
4. Legal Basis and Consent
Where required, we process personal information based on your consent, the information you voluntarily provide for a specified purpose, contractual requirements, legitimate institutional activities or applicable legal obligations.
By submitting information through our website or communication channels, you acknowledge that it may be processed for the purpose stated at the time of collection.
Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing already completed or information that must be retained for legal, regulatory, contractual or institutional purposes.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Ensure the website functions correctly
- Remember user preferences
- Understand website traffic and visitor behaviour
- Improve content, performance and usability
- Measure the effectiveness of campaigns and communications
- Maintain website security
You can manage or disable cookies through your browser settings. However, certain website features may not function properly when cookies are disabled.
6. Sharing of Information
Primoris does not sell or rent personal information.
We may share information when reasonably necessary with:
- Partner universities and educational institutions
- Academic, administrative and programme-delivery partners
- Technology, website-hosting and communication providers
- Payment processors and financial service providers
- Professional advisers and authorised service providers
- Government, judicial, regulatory or legal authorities when required
- Other parties where you have provided consent
Authorised service providers are expected to process information only for approved purposes and maintain appropriate confidentiality and security.
7. Data Security
We use reasonable administrative, technical and organisational safeguards to protect personal information against:
- Unauthorised access
- Misuse or unlawful processing
- Accidental loss or destruction
- Unauthorised alteration or disclosure
- Security threats and fraudulent activity
Access to personal information is limited to authorised personnel and service providers who require it for legitimate purposes.
However, no website, electronic communication or internet-based storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries
- Process applications and deliver programmes
- Maintain academic and administrative records
- Complete transactions
- Fulfil contractual, legal and regulatory obligations
- Resolve complaints, claims or disputes
- Protect institutional rights and security
Information that is no longer required may be securely deleted, anonymised or retained where required by law
9. Your Rights
Subject to applicable law, you may request to:
- Access information about the personal data we process
- Correct inaccurate or incomplete information
- Complete or update your information
- Withdraw consent for certain processing activities
- Request erasure when information is no longer required
- Opt out of promotional communications
- Raise a grievance concerning the handling of your information
- Nominate another individual to exercise applicable rights where permitted by law
Requests may be subject to identity verification and applicable legal, contractual or institutional record-retention requirements.
This policy has been prepared with regard to India’s Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 and other applicable legal requirements.
10. Children’s Privacy
Our programmes and services are generally intended for eligible students, professionals and adult learners.
Where personal information relating to a minor is collected, we may require verifiable consent from a parent or lawful guardian. We do not knowingly process a child’s personal information in a manner prohibited by applicable law.
Parents or guardians who believe that a minor’s information has been collected without appropriate consent may contact us to request review or deletion.
11. External Links
Our website may contain links to partner universities, professional bodies, social media platforms and other third-party websites.
Primoris does not control and is not responsible for the privacy practices, security or content of external websites. We recommend reviewing their privacy policies before submitting personal information.
12. Changes to This Policy
We may update this Data Usage & Protection Policy to reflect changes in our services, technologies, partnerships, operational practices or legal requirements.
Any revised version will be published on this page with an updated effective date. We encourage users to review this policy periodically.
13. Contact and Privacy Requests
For privacy-related enquiries, corrections, grievances or requests, please contact:
Primoris – Knowledge Axis Group
Email: test@gmail.com
Phone: +91 93225 22722
Address: Knowledge Axis, R4/003, Panvelkar Regency, Near Father Agnel High School, Kohojgaon, Ambernath, Maharashtra – 421505, India